Privacy Policy
Your privacy matters to us. Learn how Sixth Car Rent collects, uses, stores and protects your information when you visit our website, make a reservation or contact our team.
1. Overview and Scope
Sixth Car Rent ("Sixth Car Rent", "we", "our" or "us") values your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how information may be collected and processed when you visit our website, explore rental options, submit a booking request or communicate with us.
This policy applies to information collected through our website and related communications. Specific rental services may also be subject to separate booking terms, supplier conditions and applicable privacy notices.
2. Information We Collect
The information we collect depends on how you interact with our website and the services you request.
Personal and Contact Information
- Name and contact details, such as email address and phone number.
- Information you enter into booking, enquiry or contact forms.
- Pickup and drop-off locations, travel dates and rental preferences.
- Additional driver or identification details, where required for a rental and handled through an appropriate process.
Booking and Transaction Information
We may process reservation references, selected vehicle categories, rental duration, booking status, quoted prices, communications about your reservation and other details needed to manage your enquiry or rental.
Technical and Usage Information
When you visit our website, our systems or service providers may collect information such as IP address, browser type, device information, pages visited, referral URLs, approximate location and website interaction data, subject to applicable law and your cookie preferences.
Information You Choose to Provide
Any information you voluntarily include in messages, feedback, surveys or customer support conversations may be processed to respond to you and provide our services. Please do not send unnecessary sensitive information through general website forms.
4. How We Use Your Information
We may use collected information for the following purposes:
- To respond to vehicle rental enquiries and booking requests.
- To coordinate reservation details, rental dates and pickup or return arrangements.
- To communicate booking updates, confirmations, changes and customer support responses.
- To maintain website functionality and improve user experience.
- To monitor website performance, diagnose technical issues and prevent misuse.
- To protect our website, customers and business against fraud or unauthorised activity.
- To meet applicable legal obligations and address legitimate disputes.
- To send promotional communications where permitted by law and, where required, with your consent.
We aim to use information only for relevant purposes and to limit processing to what is reasonably necessary.
5. When We Share Information
We do not disclose personal information indiscriminately. We may share relevant information when necessary to deliver requested services or operate our website.
- Rental partners and suppliers: Where applicable, to coordinate a vehicle reservation or fulfil a service you request.
- Service providers: Website hosting, IT support, customer communication, analytics and technical service providers.
- Payment providers: Where a payment or refund needs to be processed.
- Professional advisers: Where necessary for legal, accounting or compliance purposes.
- Authorities: Where disclosure is required by law or a valid legal process.
- Business transfers: Where information must be reviewed or transferred as part of a merger, restructuring or sale, subject to applicable safeguards.
Third-party service providers are responsible for their own processing activities under their applicable terms and privacy notices.
6. Payments and Financial Information
If payments are offered through our website, payment information may be handled by the payment service provider selected for that transaction. The provider's terms, security procedures and privacy policy may apply.
We do not intend to collect or store full payment card security details through ordinary contact forms. Please use only the payment methods and checkout processes presented through our authorised booking flow.
The payment methods available, the party charging your payment and the applicable refund process should be confirmed during booking.
7. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including managing enquiries, reservations, customer service, record keeping, dispute resolution and legal compliance.
Retention periods depend on the type of information, the nature of the transaction, applicable legal requirements and whether an unresolved issue remains. When information is no longer needed, we will take appropriate steps to delete it, anonymise it or securely dispose of it, subject to applicable law.
8. How We Protect Your Information
We use reasonable technical and organisational measures designed to protect information against unauthorised access, loss, misuse, alteration and disclosure.
However, no website, electronic transmission or storage system can be guaranteed to be completely secure. You should take care when sharing personal information online and avoid sending confidential details through unsecured communication channels.
If a personal data incident occurs, we will take appropriate action and provide notifications where required by applicable law.
9. Your Privacy Rights and Choices
Depending on your location and applicable law, you may have rights concerning your personal information. These may include:
- Requesting access to personal information we hold about you.
- Requesting correction of inaccurate or incomplete information.
- Requesting deletion of information, subject to legal exceptions.
- Withdrawing consent where processing is based on consent.
- Objecting to or requesting restriction of certain processing, where applicable.
- Opting out of marketing communications by using the unsubscribe option or contacting us.
- Exercising other rights available under the laws applicable to you.
To make a request, contact us using the details in the Contact Us section. We may need to verify your identity before responding. Some requests may be limited by legal, contractual or record-keeping requirements.
10. Third-Party Websites and Services
Our website may contain links to third-party websites, booking platforms, maps, social media services or other external tools. These services may collect information under their own privacy policies.
We do not control the privacy practices or content of external websites. Before sharing information with a third party, please review its applicable terms and privacy notice.
11. Children's Privacy
Our website and vehicle rental services are not specifically directed at children. We do not knowingly seek to collect children's personal information where prohibited by applicable law. If you believe a child has provided personal information to us improperly, please contact us so that we can review the request and take appropriate action.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website technologies, operational practices or legal requirements.
Any revised version will be published on this page with an updated revision date. We encourage you to review this page periodically.
13. Contact Us
If you have questions about this Privacy Policy, wish to make a privacy request or need information about how your personal information is handled, please contact Sixth Car Rent.
Sixth Car Rent
Privacy and customer enquiries
Website: sixthcarrent.com
Email: info@sixthcarrent.com
Please replace the placeholder email above with your official business contact email before publishing this page.